Frequently Asked Questions from Customers with Recent Bellacor Purchases

I have not received part or all of my recent purchase with Bellacor.com. How can I check the status of my order? Unfortunately, Bellacor has ceased operations and is unable to further process open orders. To place a new order for any unreceived products from Bellacor, please contact Capitol Lighting’s sales team at 1.800.544.4846. If you have your order confirmation from Bellacor.com, please have it available and the team will be happy to match any previous pricing.

I am expecting a refund from a previous purchase with Bellacor.com and have not received it. How do I follow up or file a claim? Capitol Lighting is not responsible for any refunds due for prior purchases with Bellacor.com. You may have the ability to dispute credit card charges for unfilled orders and receive compensation from your credit card company. This is the quickest option available for prior Bellacor customers expecting a refund.

Additional Information: On May 8, 2024, Bellacor filed an Assignment for the Benefit of Creditors (Court file no. 27-CV-24-7940) with the Hennepin County District Court in the State of Minnesota assigning its assets to Lighthouse Management Group, Inc. Attached is a notice sent by mail to all customers and creditors. An Assignment for the Benefit of Creditors is a process similar to Chapter 7 bankruptcy. The purpose of the assignment is to liquidate Bellacor’s assets and use the funds generated to pay Bellacor’s obligations.

It is unknown at this time what proceeds, if any, any will be available to pay customer claims. In the event funds are available, you will be contacted with instructions to submit a proof of claim. No further action is required from you at this time. Further information and filings with the Court can be found at: Document Search - Minnesota Court Records Online (MCRO) (Minnesota.gov Portal). The case number to search is 27-CV-24-7940.

I was a member of Bellacor’s trade professional program. Bellacor Pro. Does Capitol Lighting also offer a program for trade professionals? Yes! Our trade program, Capitol Pro, has built a sterling reputation in the trade community for its unwavering commitment to service and product excellence. We offer progressive trade discounts, a dedicated account manager, project management, and contract and commercial capabilities. Sign up today at this link.

I was member of Bellacor’s trade professional program, Bellacor Pro, and had an open quote that I would like to complete and purchase. Will Capitol Lighting honor Bellacor’s quotes? Yes! Please contact our Capitol Pro Trade Sales team at 1.800.544.4846 to discuss any previous trade quotes that you are interested in completing for purchase.

I have a damaged or defective product from a previous Bellacor purchase. Does Capitol Lighting offer replacement parts or products for previous Bellacor purchases? Capitol Lighting is not responsible for any damaged or defective products from previous Bellacor purchases. However, Capitol Lighting stands ready to support all customers and leverage the strength of our vendor relationships to help you. Please fill out the form below with as much information as possible and a team member will follow up with you within 2 business days.